Shipping and Delivery

Protech Medical                Updated - 07/24/14

General Shipping Information

  1. Protech Medical is based in the United States but can ship anywhere in the world! Though we use UPS for shipping, if you would like to use a different shipper simply contact us before or shortly after your order.
    • Please note: Protech cannot ship to a PO BOX address.
  2. Orders are generally placed the same day; orders placed after 2:00PM EST will be processed the following business day. Weekend and holiday orders will be processed on the next business day. Given seasonal demand orders may be processed up to 3 days after your purchase.

  3. ALL non stock non core products not specifically listed below follow a 3 - 14 business day schedule.
  4. Promotions
    • Free Shipping banners, advertisements, and promotions apply only to customers whose shipping address is in the continental United States.

Specific Product Shipping Information

Lead Glasses

  1. Time to Ship

    • Brand Name Frames (Nike, Nine West, Gucci, etc) 1 - 5 business days
    • Non Brand Name - 1 business day
    • We can fill most large orders of 50 - 75qty in 4 days.

Aprons

All aprons are made to order, Protech Medical holds no stock of aprons.

1. Shipping Time - Protech

  • Aprons ship 1- 3 weeks after ordered
  • Rush delivery is available
  • If an apron qualifies for "quickship" it will ship within 2 days of your purchase being processed.

2. Shipping Time - Wolf X-Ray

  • Aprons ship 2 - 4 weeks after ordered
  • If an apron qualifies for "quickship" it will ship within 2 days of your purchase being processed.

Delays

Most items are kept in bulk stock and therefore ready to ship as soon as they are ordered. If an order cannot be filled you will be contacted. We are not liable for delays due to availability but we will strive to fulfill orders in a timely fashion. If we cannot fulfill your order, or if your order is delayed you will be contacted immediately.

If immediate delivery is requested or any special needs required please contact a Protech Medical representative at sales@protechmed.com so we may accommodate you. If you would like to contact a Support representative call 561-627-9769.

Shipping Disclaimer:
Though it is very rare for problems to occur during shipping, Protech Medical is not responsible for packages that are lost, damaged, or stolen in transit or after delivery. While claims may be made to the courier which may result in replacement of product(s), Protech Medical makes no guarantee that lost, damaged, or stolen packages will be recovered or replaced. If your package is lost, stolen, or damaged, please call our customer service department and we will do our best to accommodate you!